Best Western Palace Hotel & Casino - Douglas

$$$$||View on mapDouglas, Isle of ManCentral Promenade, Douglas, Isle of Man, IM2 4NA|
7.4
Very good
|75 photos
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Rooms and Guests2 Guests, 1 room
Best Western Palace Hotel & Casino - Douglas
Central Promenade, Douglas, Isle of Man, IM2 4NA·View on map
$$$$
Overall Score
Very good
7.4Very good
Highest Rated
Location8.8
Staff8.4
Lowest Rated
Free WiFi7.8
Comfort7.7
Facilities7.6
Value for money7.4
Who stays here
Couples50%
Groups18%
Solo16%
Families14%

Overview

Overall Score
Very good
7.4Very good
Highest Rated
Location8.8
Staff8.4
Lowest Rated
Free WiFi7.8
Comfort7.7
Facilities7.6
Value for money7.4
Who stays here
Couples50%
Groups18%
Solo16%
Families14%

4-star beachfront hotel with Isle of Man's only licensed casino

Casino & Entertainment

Best Western Palace Hotel & Casino Douglas houses the Isle of Man's only licensed casino, offering table games, slot machines, and a dedicated bingo lounge. The on-site slots lounge features a variety of machines with jackpots up to £12,000. During weekends, the casino and Looky's Bar provide live music and a lively gaming atmosphere.

Dining Options

The Paragon Restaurant serves a highly rated Sunday carvery and a full breakfast buffet with panoramic sea views over Douglas Bay. The Majestic Chinese Restaurant offers an authentic culinary experience with an à la carte menu and eat-all-you-can options. Looky's Bar provides casual dining with a menu of bar meals and a wide selection of drinks.

Health Club & Spa

Best Western Palace Hotel's Palace Health Club is one of the finest fitness facilities on the Isle of Man, featuring a cardiovascular gym, weights gym, and a heated indoor swimming pool with panoramic sea views. Guests have complimentary access to the sauna, steam room, and spa bath, as well as a poolside lounge area for light meals. The club also offers fitness classes, a personal trainer, and a hot tub.

Accommodations & Views

Best Western Palace Hotel & Casino offers a range of room types, including deluxe double rooms and family rooms, many with balconies and panoramic views of Douglas Bay. All rooms include a work desk, safe, ironing facilities, and tea/coffee making equipment. Free WiFi is available throughout the hotel, and select accessible rooms are provided for guests with mobility needs.

Location & Nearby Attractions

Best Western Palace Hotel Douglas is centrally located on the Victorian Promenade, just metres from Douglas Beach and a short walk from the Manx Museum. The hotel is close to the Laxey Wheel and offers easy access to the steam railway station and bus stops outside the door. Free on-site parking is available at the rear of the hotel.

  • Casino: Isle of Man's only licensed casino with bingo and slots lounges
  • Dining: On-site Paragon Carvery, Majestic Chinese, and Looky's Bar
  • Health Club: Indoor heated pool, sauna, steam room, and gym with sea views
  • Rooms: Sea view rooms with balcony overlooking Douglas Bay
  • Location: Central promenade, steps from Douglas Beach and Manx Museum
  • Parking: Free on-site car park at rear of hotel
  • Family: Kids' meals, family rooms, and accessible options available
Good to know
Check-in/Check-out
from 16:00-23:59
until 11:00
Amenities
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
A full breakfast is served at the price of GBP 12.95 per person. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:5
Number of rooms:135
Former name
Palace Hotel & Casino/Hilton
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Deluxe Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Sea view
  • Shower
  • Heating
Twin Room
  • Max:
    2 persons
  • Bed options:
    2 Single beds1 Single bed1 Double bed
  • Sea view
  • Shower
  • Heating

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Steam room

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course
  • Darts
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Karaoke
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Essential information about Best Western Palace Hotel & Casino

💵 Lowest room price 57 £
📏 Distance to centre 1.5 km

Location

Central Promenade, Douglas, Isle of Man, IM2 4NA
Address
The address has been copied.
Central Promenade, Douglas, Isle of Man, IM2 4NA
Map view
Central Promenade, Douglas, Isle of Man, IM2 4NA
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Reviews of Best Western Palace Hotel & Casino

The essence·from guest reviews·past 2 years

We read 1,888 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: good, with trade-offs
rated 7+
3.5/ 5
83 reviews
7.4/ 10
1,622 reviews
3.7/ 5
78 reviews
7.3/ 10
105 reviews

FAQ about Best Western Palace Hotel & Casino

Which landmarks should we visit during our stay at the Best Western Palace Hotel & Casino hotel?
During their stay at the Best Western Palace Hotel & Casino hotel guests can visit Manx Museum (1.4 km), Groudle Glen Railway (3.7 km) as well as A.R.E Motorcycle Collection (1.6 km) among others.
What are our dining options during the stay at Best Western Palace Hotel & Casino?
Guests of Best Western Palace Hotel & Casino can dine just outside the property in a highly rated-9/10 according to reviews-bar HQ Bar and Restaurant offering British cuisine.
Does Best Western Palace Hotel & Casino hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of Best Western Palace Hotel & Casino hotel.
What is the timeframe for check-in and check-out in the hotel?
Guests of the hotel can check in from 16:00 to 23:59 and check out from 11:00.
How much does a room at this stylish hotel cost?
The price for a room in this stylish hotel starts at $99.
What payment methods are available in the Best Western Palace Hotel & Casino hotel?
At the Best Western Palace Hotel & Casino hotel, guests can pay using сash, Mastercard, and Visa as well as other payment methods.
What are the room types offered by the stylish 4-star Best Western Palace Hotel & Casino?
The stylish 4-star Best Western Palace Hotel & Casino provides such room types as Double Room, Deluxe Double Room, and Twin Room.
Which facilities are included in the rooms at the stylish Best Western Palace Hotel & Casino hotel?
Specific suites at the stylish Best Western Palace Hotel & Casino hotel boast views of the bay and feature wireless internet and a TV set and a safe deposit box for security reasons.
Does the stylish 4-star Best Western Palace Hotel & Casino provide business facilities?
Yes, the stylish 4-star Best Western Palace Hotel & Casino comprises meeting rooms and a business centre as well as a xerox and a desk.
Which facilities does this stylish hotel provide?
Top locations of this stylish hotel include a storage for belongings and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What are the spa options at the Best Western Palace Hotel & Casino hotel?
At a wellness area featured at the Best Western Palace Hotel & Casino hotel guests can receive such spa procedures as waxing, pampering facials, and spa treatments. Additionally, a steam room, a Jacuzzi, and an indoor pool are offered on-site.
Is swimming pool available at the stylish 4-star Best Western Palace Hotel & Casino?
Yes, the stylish 4-star Best Western Palace Hotel & Casino features an indoor swimming pool.
Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room